After only sending me 2 of my 10 fish they agreed to replace my order. However, I requested that they adjust my order to include slightly less costly fish and they agreed.
Once again, they were slightly slow in communicating, but they agreed to adjust my order and all the fish arrived safe and healthy.
I recorded a video of my fish arriving, but since there were no issues with this shipment I had no need to send them the video.
Despite the error of not sending me all the fish in my original order and the slight delay in communication, they did make things right. I would definitely consider ordering from them again.
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